Amazon Abuse Program
Report fake listings, review abuse, and scams across Amazon's stores.
Report abuse$100 – $20,000
Reward range
90%
Response rate
< 24h
First response time
Global
Program scope
Program overview
Amazon works with AbuseOne and the research community to identify and stop abuse on its platform, including fraudulent activity, malicious actors, and policy violations.
If you discover activity that violates program policies or facilitates financial crime, please report it through this program. Valid reports help protect businesses, users, and the broader internet.
- Amazon
- Industry
- Ecommerce
- Headquarters
- Seattle, WA, USA
- Website
- amazon.com
Scope
Examples of what is in scope and out of scope for the Amazon Abuse Program.
In scope
Please report the following types of abuse.
Payment fraud
Stolen cards, unauthorized payments, friendly fraud, chargeback abuse
Fake or unauthorized merchants
Bogus businesses, scam stores, prohibited goods and services
Account abuse
Compromised accounts, account takeovers, mule accounts, policy evasion
Impersonation
Impersonating legitimate businesses or individuals on the platform
Out of scope
The following are not eligible for rewards.
General support issues
Account access problems, payment disputes, or customer support requests
Spam or unsolicited content
Promotional spam, unwanted messages, or non-abusive content
Non-security product feedback
Feature requests, UI/UX feedback, or general suggestions
Issues with third-party services
Vulnerabilities in third-party companies not directly related to the program
Self-harm, harassment or content moderation
Reports better suited for the Trust & Safety team
Rewards
Rewards are based on the impact and severity of the abuse. Amounts are in USD.
| Severity | Description | Reward range |
|---|---|---|
| critical | Large-scale fraud, systematic abuse, or critical vulnerabilities enabling significant financial harm. | $5,000 – $20,000 |
| high | Serious abuse, account takeovers, or issues enabling meaningful financial impact. | $1,000 – $5,000 |
| medium | Moderate abuse, policy violations, or limited financial impact. | $100 – $1,000 |
| low | Low-impact issues or isolated incidents. | $50 – $250 |
Activity
- 169
- Reports received
- 112
- Valid reports
- $67.2K
- Rewards paid
Get started
Help keep Amazon and the internet safer.
Report abuse, fraud, and policy violations to make a real impact.