Report structure
Every report should follow the same structure so triage teams can review quickly.
- Summary of the abuse
- Affected program and scope item
- Steps to observe or reproduce
- Evidence and linked entities
- Estimated impact
Reporting Guidelines
Write reports that get resolved.
Clear, well-evidenced reports are triaged faster and earn higher rewards. Here is what great looks like.
Be specific
State exactly what abuse is happening, where, and the impact on users or the business.
Show evidence
Attach screenshots, URLs, timestamps and linked entities for every claim.
Map the network
Connected entities help companies act on the whole operation, not one account.
What to avoid
Reports may be closed as invalid or duplicate when they lack evidence, fall outside scope or involve prohibited testing.
- Out-of-scope targets
- Creating accounts in violation of policy
- Contacting suspected abusers directly
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