Wise
Payment Fraud & Digital Impersonation Investigation Program
Help identify and investigate suspected payment scams, phishing campaigns, fake Wise websites, impersonation, and fraudulent payment communications that may expose individuals or businesses to financial loss.
Program status: Pending company verification
Fraud Reporting & Investigation
Program type
Not yet available
Response rate
Not yet available
First response time
Global
Geographical scope
Pending verification
Program status
What We're Investigating
This is an independent AbuseOne reporting initiative for online fraud and abuse that exploits the Wise brand, from fake Wise websites and phishing campaigns to fake support representatives, fraudulent payment instructions and impersonation on social media and messaging platforms.
Researchers document what they observe through lawful, publicly accessible information. AbuseOne reviews every submission individually and links related indicators to uncover coordinated payment fraud.
- Wise
- Industry
- Financial Services
- Program type
- Independent Fraud Reporting
- Rewards
- Not offered
- Program status
- Pending verification
- Website
- wise.com
Investigation Categories
This program investigates observable online abuse only. Researchers must not attempt to access private financial accounts, obtain credentials, or collect confidential banking information.
Not a vulnerability disclosure program. Do not log in to accounts you do not own, request or use credentials or verification codes, contact suspects under false pretences, or send payments to generate evidence.
In scope for reporting
Abuse indicators you can report.
Fake Wise websites and domains
Lookalike domains and cloned sites that imitate Wise to collect logins, personal data or payments.
Phishing and credential theft
Emails, texts and pages designed to steal Wise login details, verification codes or card information.
Fake Wise support representatives
Fraudulent helplines, chat agents and social accounts posing as Wise customer support.
Fraudulent payment instructions
Altered invoices or messages that redirect payments to accounts controlled by fraudsters.
Impersonation on social and messaging platforms
Profiles, groups and channels falsely presenting themselves as Wise or its staff.
Fake verification and compliance messages
Deceptive account verification, KYC or compliance notices used to extract data or money.
Investment or business scams misusing Wise
Schemes that use the Wise name or logo to appear legitimate to victims.
Coordinated fraud campaigns
Scams involving multiple linked domains, accounts or other observable indicators.
Out of scope / not authorised
Do not do the following, and do not report it here.
Account and transfer disputes
Delays, fees, exchange rates or limits without evidence of deception. Contact Wise directly.
Customer-service complaints
Ordinary service issues that do not involve suspected fraud or impersonation.
Speculative accusations
Claims without supporting evidence, including unsubstantiated claims about individuals or businesses.
Duplicate reports
Reports repeating an existing case without meaningful additional evidence.
Security testing of Wise systems
Vulnerability testing of Wise products is not part of this program.
Unauthorized access
Accessing accounts you do not own, or using credentials or codes obtained from others.
How it works
How your report moves from submission to an outcome.
- 01
Identify
Identify suspicious content, such as a domain, message, profile or payment request connected to the Wise brand.
- 02
Document
Document publicly observable evidence, including URLs, timestamps and links between indicators.
- 03
Submit
Submit a structured report with supporting evidence through AbuseOne.
- 04
Review
AbuseOne reviews the evidence and determines appropriate next steps. Wise does not receive reports automatically.
Report statuses
- Submitted
- Under Review
- Investigating
- Awaiting Company Response
- Resolved
- Closed
Confidential. Reports and evidence are only accessible to authorised AbuseOne personnel. Findings are shared with Wise only where an authorised relationship and data-sharing arrangements exist.
Eligible reports
A useful report includes, where available:
- Relevant URLs and domain names.
- Account or profile links.
- Screenshots showing the suspected scam.
- Dates and timestamps.
- Suspicious message text, emails or payment instructions.
- A clear description of the suspected scam.
Never submit passwords, authentication codes, full payment-card numbers or unnecessary sensitive financial information. Redact account numbers and personal details that are not needed to substantiate your report.
Program Activity
No program activity is shown. Statistics will only appear after Wise verifies the program.
Guidelines
Follow these rules for every report you submit to this program.
- Use only lawful, publicly accessible information.
- Never access private financial accounts or bypass access controls.
- Never request, obtain or use credentials or verification codes.
- Do not send payments to generate evidence.
- Do not collect confidential banking information.
- Keep reports and evidence confidential. Do not share them publicly.
Researcher recognition
Rewards are subject to confirmation.
This program does not offer financial rewards. Reports are reviewed to help protect individuals and businesses from payment fraud.
- Valid report count
- Reputation points
- Researcher achievements
- Hall of Fame recognition, where approved
Recognition is not guaranteed and only reflects actual, verified contributions. Public profiles never show confidential investigations or company information.
Get started
Help keep Wise and the internet safer.
Report suspected Wise phishing, impersonation and payment scams. Every report is reviewed individually and handled confidentially.